Frequently Asked Questions (FAQ's)

Here are some of the frequently asked questions we have responded to over the years.

Q. If I obtain a quotation does it mean the holiday is available for the dates specified ?
A. No. Once you have obtained a quotation it will be necessary for you to contact us to check availability. We do this for 2 reasons.  The first is to give us the opportunity to discuss your option with you to make sure you are making the right choice for you.  The second reason is to explain the booking conditions including the deposits required and any cancellation /amendment penalties that may be applicable.

Q.What do the holiday quotations include?
A. The quotation will include your flight, hotel, any meal plans you have selected, any special packages you have selected (ie honeymoon package), airport transfers and UK taxes.

Q. Is the price quoted guaranteed once I have paid my deposit?
A. In the vast majority of cases the answer is yes.  However there are circumstances where the airlines add surcharges which must be passed on.  An example of this would be in the case of a sharp rise in oil prices.

Q. Can I visit more than one island during my Caribbean holiday?
A. Yes, you can visit as many islands as you wish as long as the inter island connections work for your proposed itinerary.

Q.Can I stay in more than one hotel on the same island?
A. Yes. If you wish to stay on different parts of the same island we can arrange this for you.

Q. Can I change my itinerary once I have paid my deposit?
A. As long as there is availability for the revised dates we will endeavour to make any changes requested.  There is a minimum charge of £50 per person to change a reservation.

Q. Can I change my itinerary once my tickets have been issued?
A. Not without incurring fairly hefty airline cancellation charges.

Q. Can I hold a holiday on option ?
A. We can sometimes hold a holiday on option for 24 hours,  thereafter we will require a deposit to secure the reservation.

Q. Is my air holiday secure if I book with Caribbean Vacations?
A. Yes , Caribbean Vacations are fully bonded with the Civil Aviation Authority (licence 3745), so you are totally protected.

Caribbean Vacations Reservations and Enquiries 0800 018 4401 Email requests: reservations@caribbean-vacations.co.uk UK Offices : Suite 401, Albany House, 324-326 Regent St, London W1B 3BL Clayton House Piccadilly, Manchester M1 2QA 69 Buchanan Street Glasgow G1 3HL Caribbean Concierge Dept : Tradewinds House, The Garden, St James, Barbados The air holidays shown are ATOL protected by the Civil Aviation Authority. Our ATOL no is 3745 Atol protection extends to clients who book and pay in the UK only Caribbean Vacations is a trading name of Rion Travel Ltd